General
Should I take VitaVida Naturals Gummies with food?
You can take Gummies with or without food but for best absorption, we recommend taking them with food so that they can be better absorbed in the body!
Do VitaVida Naturals Gummies contain animal products?
All our gummies are plant based ingredients, we are committed to producing all our gummies without using animal extracts or by-products. Our gummies are not made with gelatin but pectin which is a plant based fiber found in fruit peels. Hence, suitable for vegans
Are VitaVida Naturals gummies gluten-free?
Yes! We are proud to say all our gummies are made in an allergen-free facility and contain zero gluten
Do VitaVida Naturals Gummies contain Sugar?
No! All our gummies are sugar-free, zero sugar. We use a natural plant based sweetener called Steviosides which is a natural compound extracted from Stevia leaves
Are VitaVida Naturals Gummies non-GMO ?
We’re proud to say our gummies are completely GMO free.
Do VitaVida Naturals Gummies contain artificial flavor, coloring, preservatives or dyes?
No! Our gummies do not contain artificial flavor, coloring, preservatives or dyes. Only natural flavors & colors extracted from natural fruits such as pineapple, mix berries, apples etc.
What is the ingredient list for VitaVida products?
The full ingredient list can be found on each product page on the website.
What is the recommended dosage for the health supplements?
The recommended dosage for each supplement is listed on the product label and should be taken as directed.
How long will it take to see results?
Individual results vary, but many customers have reported seeing positive changes within a few days of starting the supplement.
Where can I order ?
Our gummies are offered on our website,www.vitavida-naturals.com, so click here to see what’s available! Also available on amazon website via our store;
Where can I store VitaVida Naturals Gummies?
We recommend storing gummies in a cool, dry place and please keep them away from any direct or indirect heat, as the gummies will melt if exposed to temperatures over 85° F.
Can I take it with other products?
Our products are natural dietary supplements formulated to give all sorts of benefits including healthy skin, immune support, pre and postnatal support, Joint health, thyroid support and digestive health etc. Please consult with your health care practitioner before using this supplement with other products.
Payment
What method of payment do you accept?
We accept all major credit cards- Visa, Mastercard, Discover and American Express as well PayPal for those who prefer that method.
Is my credit card information secure?
Yes! We use an encryption service to process your payment! Your credit card information is hidden from us and we do not store it.
Shipping & Returns
What is your return policy?
We’re so confident that you will love your gummy supplements, if for any reason,you are not satisfied with our products, we’ll gladly refund the price of one bottle within 30 days after your first order. We accept returns within 30 days on all unopened orders without question. Please note – shipping is non-refundable however!
How long does it take for an order to arrive?
Orders are typically shipped within 2-3 business days and take 5-7 business days for delivery within the USA.
How do I make a return?
We are confident you will love our gummies but we also understand that sometimes things don’t work out. If for any reason you do need to make a return of any unopened product, please email us at help@vitavida-naturals.com. Kindly include your order number and reason for return in the email and someone from our customer care team will get back to you!
What if I want to cancel my order after I have already placed?
We make it a priority to get your order shipped as soon as possible. We process orders once it’s placed and we will ship them out immediately. Unfortunately we are unable to cancel in our system, once your order arrives, you may return it. We will received the return and process a refund within 14 business days
Programs
Do you offer a subscription service?
Yes, we do!
How can I subscribe to this program?
Simply, subscribe to our newsletter, you will be the first to get product launches, discounts & coupons as well as product knowledge.
When can I modify my subscription?
You can edit, delay, or cancel your subscription at any time but If you need to change your subscription before your next shipment, you need to update us within 24 hours before monthly shipment goes out, simply log into your account page to update.
How do I update my shipping/billing information?
To update payment information:
- Login to the customer portal.
- Click the Payment Methods tab.
- Expand the payment method to be adjusted.
- Click Send update email.
If you used PayPal as your payment gateway, you may be able to edit the payment method in your PayPal settings. Otherwise, you need to cancel the subscription and start a new subscription via checkout.
When will my gummies ship?
When you sign up for a subscription, we’ll ship the goods and send another shipment of gummies your way every 30 or 60 days (depending on what plan that is).